Managing a complex hardware and network infrastructure and the software that runs on it can be an onerous and time-consuming task. With multiple servers running a variety of applications and servicing many users over a WAN, the requirement for experienced and knowledgeable IT staff is absolute.
The recruitment of suitably qualified staff can be difficult and costly - and for many SME's this is an overhead that simply cannot be afforded. In many cases, the task of system administration will be left to a member of senior management - perhaps with a grounding in IT - but with neither sufficient technical expertise nor the time to fulfil this role effectively.
FCL's philosophy is to provide a total service. We take care of IT issues - leaving our customers get on with the business of moving freight. With many years' experience, dealing with organisations of every size and complexion, FCL has recognised that for some customers the issue of effective system administration is a gap that we can help to fill. With the advent of cost-effective broadband services, it has been possible to extend our range of services to include a complete Facilities Management service.
Through Facilities Management, FCL can effectively maintain your entire network. Housing your equipment in our own purpose-built facility in Nottingham, we provide a full system administration and network management service, from hardware installation, through network configuration, to software upgrades. This vastly reduces your system administration overhead - and thus the requirement for your own in-house IT support staff.
Which, of course, leaves you free to concentrate on system management - making your system work more effectively for you.
Key Features:
- Customers' servers and related equipment housed in FCL's facility in Nottingham
- Purpose-built secure room
- Fully alarmed with a monitored link
- Air-conditioned
- 5Kva UPS system capable of giving substantial battery backup to all equipment
- Automatic FM200 Extinguishing system with Ionisation Smoke Detectors and 2-stage detection for complete Fire Protection
- Fire safe for storage of data tapes and computer media
- Connections from customers' systems to their servers is achieved via Central Broadband, ADSL or Kilostream links
- Full UNIX administration, including adding and removing users, adding printers, checking system integrity
- Full Windows 2000 Server administration including configuring users, printers and e-Mail accounts
- Full Citrix Administration and configuration
- All ForwardOffice and associated upgrades
- Network Management and remote configuration
- e-Mail Management
- Web access administration
- Overnight Housekeeping administration and verification
- Data backup and fireproof storage with full restore facilities
- Monthly report produced summarising system status
- All of the above System Administration services carried out by fully trained FCL personnel
