CHIEF “Technical Refresh”

13 Jan CHIEF “Technical Refresh”

CHIEF Import/Export services unavailable on Saturday 16th January.

FCL has been notified by HMRC that there is to be a four hour outage for the CHIEF Technical Refresh on the 16th January between 10.30 and 14.30. The current CHIEF servers and operating systems are coming to the end of their supportable life, the changes will provide CHIEF with a newer, more efficient platform which is fully supportable.

As an extraordinary measure, because this outage is 4 hours, HMRC have authorised short term Fallback for the duration of the downtime.

Routes 1 & 2  will be given priority for manual clearance. All other Routes will receive manual clearance as time permits. HMRC advise that, where possible, all Route 6’s are entered before 10.30 am or after 14.30 on the 16th January. Route 6’s entered after 10.30 am via EDCS will be queued until the CHIEF Live Service is back up at 14.30, when the queues will be released.