The successful operation of a quality system will always rely on staff conforming to written procedures that are laid out in a company’s quality manual. And at least one individual within the organisation must be responsible for consistent quality monitoring and intervention. However, the concept of applying a computer system to quality management functions holds many attractions.
The ForwardOffice Quality Control module enables you to achieve centralised control over the “operational” aspects of your company’s quality management system, helping you to gain and subsequently maintain ISO 9000 accreditation.
This optional module is fully integrated with the operational areas of ForwardOffice, and provides the Quality Manager with powerful quality and performance monitoring tools.
It can significantly reduce the administrative overheads associated with operating a formal manual quality system, and provide a level of control and quality of information that is virtually impossible to match in a manual environment.